ELRO DV477IP3 IP WiFi Video Intercom System User Manual

1. Увод

The ELRO DV477IP3 is an advanced IP WiFi Video Intercom System designed for properties accommodating three separate families or apartments with a single main entrance. This system allows residents to see, speak to, and grant access to visitors, whether they are at home or away, using the included 7-inch color monitors or the ELRO Intercom mobile application.

Key features include two-way communication, ELRO Color Night Vision technology for clear images in low light, and a robust, vandal-resistant outdoor unit. This manual provides detailed instructions for installation, operation, and maintenance to ensure optimal performance of your intercom system.

Image 1.1: The ELRO DV477IP3 system, featuring the outdoor unit, three indoor monitors, and a smartphone displaying the app interface.

2. Садржај пакета

Пре него што започнете инсталацију, проверите да ли су све компоненте наведене у наставку присутне у вашем пакету:

• 1x Outdoor Doorbell Unit (waterproof, with 3 call buttons and rain cover)
• 3x Indoor Monitor (7-inch color screen)
• 3x Monitor Mounting Bracket
• 3x 15-meter 4-wire Cable
• 3к адаптер за напајање
• Прибор за монтажу (шрафови, зидни типлови)
• Кориснички приручник (овај документ)

3. Подешавање и инсталација

The installation process for the ELRO DV477IP3 system is designed to be straightforward. Follow these steps carefully:

3.1 Инсталација спољне јединице

1. Изаберите локацију: Select a suitable location on your exterior wall for the outdoor unit. The recommended mounting height is between 1.35 and 1.70 meters from the ground. Ensure it is protected from direct heavy rain, ideally under an overhang or with the provided rain cover.
2. Носач за монтирање: Securely attach the outdoor unit's mounting bracket to the wall using the provided screws and wall plugs.
3. Ожичење: Connect the 4-wire cable from the outdoor unit to the designated terminals on the indoor monitor. Ensure correct polarity as indicated in the detailed wiring diagram in the printed manual.
4. Attach Unit: Mount the outdoor doorbell unit onto its bracket. Ensure it is firmly secured.

3.2 Indoor Monitor Installation

1. Изаберите локацију: Select a convenient indoor location for each of the three monitors.
2. Носач за монтирање: Attach each monitor's mounting bracket to the wall using the provided hardware.
3. Повежите ожичење: Connect the 4-wire cable from the outdoor unit to the corresponding terminals on each indoor monitor.
4. Прикључак за напајање: Connect the power adapter to each indoor monitor and plug it into a standard electrical outlet.
5. Attach Monitor: Carefully mount each indoor monitor onto its bracket.

3.3 App Connection (ELRO Intercom App)

1. Преузми апликацију: Download the "ELRO Intercom" app from the App Store (iOS) or Google Play Store (Android).
2. Повежите се на ВиФи: Ensure your indoor monitor is connected to your home WiFi network. Refer to the monitor's on-screen menu for WiFi setup instructions.
3. Упарите уређај: Open the ELRO Intercom app and follow the on-screen instructions to pair your intercom system. This typically involves scanning a QR code displayed on the monitor or entering a device ID.
4. Configure for Each Resident: The app can be configured per door push button/monitor, allowing each resident to receive their specific calls via the app.

4. Упутство за употребу

4.1 Using the Indoor Monitor

• Пријем позива: When a visitor presses a doorbell button on the outdoor unit, the indoor monitor will ring and display the visitor's image.
• Двосмерна комуникација: Press the 'Talk' button on the monitor to initiate two-way audio communication with the visitor.
• Отпуштање врата: If connected to a 12V door opener (not included), press the 'Unlock' button on the monitor to open the door.
• Подешавања монитора: Access the monitor's menu to adjust settings such as speech volume, ringtone volume, image brightness, and color intensity. You can choose from over 16 different ringtones.

4.2 Using the ELRO Intercom App

The ELRO Intercom app extends the functionality of your system to your smartphone or tablet, allowing remote access and control.

• Ремоте Viewинг: Receive push notifications on your smartphone when a visitor presses the doorbell. View live video feed from the outdoor unit.
• Даљинска комуникација: Speak to visitors directly through your smartphone, even when you are not at home, provided your device has an internet connection (WiFi or 4G).
• Снимање фотографија и видеа: Capture photos or record short videos of visitors directly from the app and save them to your phone.
• Отпуштање врата: Remotely unlock a connected 12V door opener via the app.

5. Феатурес Оверview

• Multi-Resident Support: Designed for 3 apartments or families with individual call buttons.
• Екран високог квалитета: Three 7-inch color monitors with brushed aluminum casing for a modern design.
• ELRO Color Night Vision: Integrated bright white LEDs on the outdoor unit provide clear, colored images even in low-light conditions.
• Двосмерни аудио: Facilitates clear communication between visitors and residents.
• Weatherproof Outdoor Unit: Fully metallic, vandal-resistant doorbell unit with a rain cover to protect the camera lens.
• Illuminated Nameplate: The doorbell features an illuminated nameplate that activates when the doorbell is pressed.
• Customizable Ringtones: Choose from over 16 different melodies for your indoor monitors.
• Интеграција апликације: Seamless integration with the ELRO Intercom app for remote monitoring and control.

6. Одржавање

• Чишћење: Regularly clean the camera lens on the outdoor unit and the screens of the indoor monitors with a soft, damp тканина. Избегавајте абразивна средства за чишћење.
• Инспекција каблова: Periodically check all wiring connections for any signs of wear or damage. Ensure all connections remain secure.
• Ажурирања софтвера: Check the ELRO Intercom app or the ELRO website for any available firmware or app updates to ensure optimal performance and security.
• Кишни покривач: Ensure the rain cover on the outdoor unit is clean and properly positioned to protect the camera.

КСНУМКС. Решавање проблема

If you encounter issues with your ELRO DV477IP3 system, please refer to the following common troubleshooting steps:

• No Image/Sound on Monitor:
  • Check all power connections to the indoor monitors.
  • Verify that the 4-wire cable between the outdoor unit and monitors is securely connected and not damaged.
  • Уверите се да је монитор укључен.
• Проблеми са повезивањем апликација:
  • Ensure your indoor monitor is connected to a stable 2.4GHz WiFi network.
  • Verify your smartphone has a stable internet connection (WiFi or mobile data).
  • Restart your home router, the indoor monitor, and your smartphone.
  • Check if the ELRO Intercom app is updated to the latest version.
  • Ако проблем и даље постоји, покушајте поново да упарите уређај са апликацијом.
• Лош квалитет слике:
  • Clean the camera lens on the outdoor unit.
  • Adjust brightness and color settings on the indoor monitor.
  • Ensure sufficient lighting for optimal color night vision performance.
• Door Release Not Working:
  • Confirm that a compatible 12V door opener is correctly installed and wired to the system.
  • Check the wiring connections for the door opener.

If these steps do not resolve the issue, please contact ELRO customer support for further assistance.

8. Спецификације

9. Гаранција и подршка

ELRO products are designed for reliability and performance. For information regarding warranty coverage, please refer to the warranty card included in your product packaging or visit the official ELRO website. If you require technical assistance, troubleshooting beyond this manual, or have questions about your product, please contact ELRO customer support. Contact details can typically be found on the ELRO webсајту или у документацији вашег производа.

ELRO Customer Support: Молимо посетите www.elro.eu/en/support for contact information and frequently asked questions.