1. Увод
This manual provides comprehensive instructions for the installation, operation, and maintenance of the Ditec NEOS 24V 400kg Sliding Gate Motor Kit, model DIT400NESLP. This Italian-made automation system is designed for intensive use in residential and light commercial applications, capable of handling sliding gates up to 400 kg. Please read this manual carefully before proceeding with installation or operation to ensure safe and efficient use of the product.
2. Безбедносне информације
Важна безбедносна упутства:
- Потребна професионална инсталација: This product is intended for professional installation only. Installation by a qualified technician is mandatory to ensure safety and proper functionality. Do not attempt "do-it-yourself" installation.
- Увек искључите напајање пре него што извршите било какво одржавање или сервисирање.
- Уверите се да су сви електрични прикључци у складу са локалним прописима и стандардима.
- Држите децу и кућне љубимце даље од подручја капије током рада.
- Do not operate the gate if any part of the system is damaged or malfunctioning.
- Regularly inspect the gate and automation system for signs of wear or damage.
- The system is equipped with a virtual encoder for position and speed management, enhancing safety.
3. Садржај пакета
Проверите да ли су све компоненте наведене у наставку присутне у вашем комплету:
- 1x NES400EH Gearmotor
- 1x CS12M Control Board (integrated with 433 MHz radio receiver)
- 2x Rolling Code 2-Channel Remote Controls (1x ZEN2 + 1x ZEN2W)
- 1x Pair of LIN2 Photocells
- 1x FL24 Flashing Light with Antenna and 5m Coaxial Cable
- 4m Steel-Reinforced Plastic Rack
- 1x E109B Warning Sign

Figure 1: Main components of the Ditec NEOS 24V 400kg Sliding Gate Motor Kit. This image displays the motor unit, control board, remote controls, photocells, and flashing light.
4. Подешавање и инсталација
Installation of the Ditec NEOS system requires specialized knowledge and tools. It must be performed by a qualified professional installer. The following is a general overview of the installation process. Refer to the detailed technical manual provided with the product for specific wiring diagrams and mounting instructions.
4.1 Mounting the Gearmotor
- Prepare a stable and level concrete base for the gearmotor.
- Securely mount the NES400EH gearmotor to the base, ensuring proper alignment with the gate's movement path.
- Ensure adequate clearance for the gate's travel and maintenance access.
4.2 Installing the Rack
- Attach the steel-reinforced plastic rack sections to the gate, ensuring they are level and parallel to the gate's movement.
- Maintain a small clearance (approximately 1-2 mm) between the gearmotor pinion and the rack to allow for thermal expansion and smooth operation.
4.3 Електричне везе
- Connect the main power supply (230 V AC, 50/60 Hz) to the CS12M control board.
- Wire the NES400EH gearmotor (24 V DC) to the control board.
- Install and connect the LIN2 photocells at appropriate heights to detect obstructions in the gate's path.
- Connect the FL24 flashing light and its antenna for visual indication of gate operation.
- Ensure all wiring is properly insulated and protected from environmental elements.
4.4 Programming Remote Controls
- Follow the instructions in the control board manual to program the ZEN2 and ZEN2W rolling code remote controls.
- Test the remote controls to ensure they operate the gate correctly.
5. Упутство за употребу
Once installed and configured by a professional, operating the Ditec NEOS sliding gate motor is straightforward.
5.1 Opening and Closing the Gate
- Press the designated button on your ZEN2 or ZEN2W remote control. The gate will begin to open or close.
- The flashing light (FL24) will activate during gate movement.
- The gate will automatically stop at its fully open or fully closed position, as programmed during installation.
5.2 Stopping the Gate Mid-Cycle
- Press the remote control button again while the gate is moving to stop it immediately.
- A subsequent press will resume movement in the opposite direction (if configured for step-by-step operation).
5.3 Ручно отпуштање
In case of power failure or malfunction, the gate can be operated manually. Locate the manual release mechanism on the gearmotor (refer to the detailed technical manual for its exact location and operation). Use the provided key to unlock the mechanism, allowing the gate to be moved by hand. Remember to re-engage the mechanism after manual operation.
6. Одржавање
Regular maintenance ensures the longevity and reliable operation of your Ditec NEOS system.
- Месечна провера:
- Inspect the gate's movement for any unusual noises or resistance.
- Check the photocells (LIN2) for obstructions or dirt; clean them if necessary.
- Verify that the flashing light (FL24) operates correctly during gate movement.
- Quarterly Check:
- Inspect the rack for wear, damage, or loose fasteners.
- Check all electrical connections for corrosion or looseness (ensure power is disconnected first).
- Lubricate moving parts of the gate (hinges, wheels) as recommended by the gate manufacturer.
- Годишња стручна услуга: It is highly recommended to have the system inspected and serviced by a qualified Ditec technician annually.
КСНУМКС. Решавање проблема
Пре него што контактирате техничку подршку, реview следећи уобичајени проблеми и њихова могућа решења.
| Проблем | Могући узрок | Решење |
|---|---|---|
| Капија се не помера. | Нема напајања. Remote control battery low. Photocell obstruction. Manual release engaged. | Проверите главно напајање. Замените батерију даљинског управљача. Clear photocell path. Disengage manual release. |
| Капија се зауставља усред кретања. | Obstruction detected by photocells. Активирана заштита од преоптерећења. Limit switch issue. | Уклоните опструкцију. Check for mechanical resistance in gate movement. Contact professional installer. |
| Даљински управљач не ради. | Батерија је празна. Ван домета. Not programmed correctly. | Замените батерију. Move closer to the gate. Re-program remote control (refer to section 4.4). |
| Flashing light not working. | Сијалица неисправна. Проблем са ожичењем. | Check bulb. Inspect wiring (искључите напајање). Contact professional installer if issue persists. |
For complex issues or problems not listed here, please contact a qualified Ditec service technician.
8. Техничке спецификације
| Феатуре | Спецификација |
|---|---|
| Модел | NeoS 400 / NeoS+ 400 (DIT400NESLP) |
| Max Gate Weight Capacity | 400 кг |
| Stroke Management | Virtual Encoder |
| Max Opening Length | 12 м |
| Сервице Цласс | 4 - Intensive |
| Повер Суппли | 230 V AC - 50/60 Hz |
| Мотор Повер Суппли | 24 В ДЦ |
| Апсорпција | 1.2 А |
| Потисак | 400 Н |
| Степен заштите | ИП 24 Д |
| Радна температура | -20 °C / +55 °C (-35 °C / +55 °C with Nio activated) |
| Цертификати | EN 12453, TÜV EN ISO 13849-1 (Functional Safety) |
| Димензије | 335 x 210 x 307 mm (approximate, based on description) |
| Порекло производа | Произведено у Италији |
9. Информације о гаранцији
The Ditec NEOS 24V 400kg Sliding Gate Motor Kit is covered by a manufacturer's warranty against defects in materials and workmanship. The specific terms and duration of the warranty may vary by region. Please retain your proof of purchase. For detailed warranty information, refer to the documentation included with your product or contact your authorized Ditec dealer.
10. Подршка
For technical assistance, spare parts, or professional service, please contact your authorized Ditec installer or the Ditec customer support line in your region. Ensure you have your product model number (DIT400NESLP) and purchase details available when seeking support.
You can find more information and contact details on the official Ditec webсајту.