Star Micronics TSP143IV

Star Micronics TSP143IV Thermal Receipt Printer User Manual

Model: TSP143IV

1. Производ је готовview

The Star Micronics TSP143IV is a compact and modern thermal receipt printer designed for point-of-sale (POS) environments. It features dual-band wireless (WLAN) and USB-C connectivity, making it versatile for various setups. This printer integrates CloudPRNT technology, enabling direct printing from cloud applications and connectivity to Star Cloud services for enhanced functionality. Its design allows for both desktop placement and vertical wall mounting, offering flexibility in space utilization.

Star Micronics TSP143IV Thermal Receipt Printer, front view

Слика 1.1: Фронт view of the Star Micronics TSP143IV Thermal Receipt Printer. This image displays the compact design and the Star TSP100 Cloud logo on the front panel.

Key features include its energy-efficient design, robust reliability with a long-lasting print head and auto-cutter, and broad software compatibility across various operating systems and SDKs. The TSP143IV is also designed for easy integration, being compatible with previous TSP100 series models.

2. Подешавање и инсталација

2.1 Распакивање штампача

Пажљиво извадите све компоненте из паковања. Уверите се да су присутне следеће ставке:

  • Star Micronics TSP143IV Thermal Receipt Printer
  • Кабл за напајање наизменичном струјом
  • USB Cable (USB-C ONLY)
  • Водич за папир
Star Micronics TSP143IV Thermal Receipt Printer, side view

Слика 2.1: Сиде view of the Star Micronics TSP143IV Thermal Receipt Printer. This angle highlights the compact footprint and the location of the paper output slot.

2.2 Повезивање штампача

  1. Прикључак за напајање: Connect the supplied AC Power Cable to the printer's power input and then to a standard electrical outlet. The power supply is embedded within the printer.
  2. УСБ веза: For direct connection to a computer or POS system, connect the supplied USB-C cable from the printer to your device.
  3. Wireless (WLAN) Setup: The TSP143IV supports dual-band wireless connectivity. Refer to the Star Micronics official website or included quick setup guide for detailed instructions on configuring WLAN settings for your specific network environment. This typically involves connecting the printer to your Wi-Fi network.
  4. Веза спољног уређаја: The printer supports connection for external devices such as a cash drawer, buzzer, or mC-Sound. Consult the specific device's manual for connection details.

2.3 Loading Receipt Paper

  1. Отворите горњи поклопац штампача притиском на резу за отпуштање.
  2. Insert a new roll of thermal receipt paper into the paper compartment. Ensure the paper feeds from the bottom of the roll and the leading edge is straight.
  3. Pull a small amount of paper past the cutter mechanism.
  4. Close the top cover firmly until it latches securely. The printer will automatically feed the paper to the correct starting position.
Star Micronics TSP143IV Thermal Receipt Printer, top-front view with paper compartment

Слика 2.2: Горњи део view of the Star Micronics TSP143IV, showing the paper compartment area. This view illustrates how the paper roll is inserted into the printer.

3. Руковање штампачем

3.1 Инсталација драјвера и софтвера

Before printing, install the necessary drivers and software on your computer or mobile device. Star Micronics provides comprehensive software support:

  • Windows Drivers: Available for Windows operating systems.
  • OPOS Driver: For POS applications.
  • JavaPOS Drivers: Compatible with Windows, Mac, and Linux.
  • CUPS Drivers: For Mac and Linux environments.
  • SDKs: StarXpand SDK (React Native, iOS, Android), StarPRNT SDK (iOS/Android/Windows Desktop/UWP), CloudPRNT SDK.
  • Пријаве: Звезда WebPRNT Browser (Android), Star PassPRNT (iOS/Android/UWP).

Visit the official Star Micronics website for the latest drivers and software downloads specific to the TSP143IV model.

3.2 Основно штампање

Once drivers are installed and the printer is connected (via USB or WLAN), you can print receipts or other documents from your POS software or application. Ensure the TSP143IV is selected as the default printer or the target printer within your application settings.

3.3 CloudPRNT Technology

The TSP143IV integrates CloudPRNT technology, allowing it to receive and print orders directly from web-based applications without the need for a local server or PC. This feature makes the printer "Cloud Ready" for Star Cloud services, enabling device monitoring, custom coupon generation, and other cloud-based functionalities.

4. Одржавање

4.1 Чишћење штампача

Regular cleaning ensures optimal performance and extends the printer's lifespan.

  • Екстеријер: Обришите спољашњост меком, дamp тканина. Немојте користити абразивна средства за чишћење или раствараче.
  • Глава за штампање: The thermal print head should be cleaned periodically, especially if print quality degrades. Use a lint-free cloth dampened with isopropyl alcohol. Ensure the printer is powered off and cooled down before cleaning.
  • Путања папира: Уклоните прашину или остатке папира са путање папира помоћу меке четке или компримованог ваздуха.

4.2 Замена папира

Replace the paper roll when the red indicator light illuminates or when the printer stops feeding paper. Always use high-quality thermal paper to prevent damage to the print head and ensure clear prints.

КСНУМКС. Решавање проблема

This section addresses common issues you might encounter with your TSP143IV printer.

ПроблемМогући узрокРешење
Штампач се не укључује.Power cable not connected securely; power outlet issue.Ensure power cable is firmly connected to printer and outlet. Test outlet with another device.
Нема штампаног излаза.No paper; paper loaded incorrectly; printer offline; incorrect driver/software.Check paper roll and reload if necessary. Verify printer status (online/offline). Reinstall or update printer drivers.
Лош квалитет штампе (избледела, линије).Low quality thermal paper; dirty print head; print head wear.Use recommended thermal paper. Clean the print head as per maintenance section. If issue persists, contact support.
Застој папира.Папир је неправилно убачен; страни предмет у путањи папира.Open cover, carefully remove jammed paper. Ensure paper is loaded straight. Remove any obstructions.
Cannot connect via WLAN.Incorrect Wi-Fi settings; network interference; printer out of range.Verify Wi-Fi credentials. Ensure printer is within range of access point. Consult WLAN setup guide for advanced troubleshooting.

If the problem persists after attempting these solutions, please contact Star Micronics customer support.

6. Техничке спецификације

ФеатуреДетаљ
Назив моделаТСП143ИВ
Принт МетходДирецт Тхермал
Резолуција штампања203 дпи
Брзина штампања250мм/с
Папер Видтх80 мм / 58 мм
Дебљина папира0.049 – 0.085 мм
Пречник папираМак 83мм
ПовезивањеUSB-C, Dual-Band Wi-Fi (WLAN)
ЕмулатионStar Graphics Mode and StarPRNT
Повер Суппли100 to 240VAC ± 10% 50/60 Hz (embedded)
Димензије (ДкШкВ)8.6 к 8.3 к 8.4 инча (21.8 к 21.1 к 21.3 цм)
Тежина артикла7 фунте (3.17 кг)
Reliability (MCBF)60 Million Lines
Reliability (Print Head)100км
Reliability (Auto Cutter)2 Million Cuts
Укључене компонентеAC Power Cable, USB Cable (USB-C ONLY), Paper Guide

7. Гаранција и подршка

7.1 Информације о гаранцији

The Star Micronics TSP143IV Thermal Receipt Printer comes with a ограничена гаранција. For specific terms and conditions of your warranty, please refer to the documentation included with your product or visit the official Star Micronics webсајту.

7.2 Корисничка подршка

For technical assistance, troubleshooting, or warranty claims, please contact Star Micronics customer support. You can find contact information and additional resources on their official webсајт:

Подршка за Стар Микроникс Webсајту

Before contacting support, it is recommended to have your printer's model number (TSP143IV) and serial number ready.

© 2023 Star Micronics. All rights reserved.