AudioCodes TEAMS-C435HD-R

AudioCodes C435HD IP Phone User Manual

Model: TEAMS-C435HD-R

1. Увод

This manual provides detailed instructions for the setup, operation, and maintenance of your AudioCodes C435HD IP Phone. Designed for seamless integration with Microsoft Teams, this corded VoIP phone offers high-definition audio and a comprehensive set of features for efficient communication in professional environments. Please read this manual thoroughly before using your device.

2. Садржај пакета

Verify that all items are present in your product package. If any items are missing or damaged, please contact your vendor immediately.

  • AudioCodes C435HD IP Phone Base Unit
  • Слушалица
  • Кабл слушалице
  • Етхернет Цабле
  • Деск Станд
  • Кратки водич (није укључен у овај дигитални приручник)
  • Power Adapter (optional, if not using Power over Ethernet - PoE)

3. Физички опис

Familiarize yourself with the components of your AudioCodes C435HD IP Phone.

AudioCodes C435HD IP Phone, showing the handset, main unit with display, keypad, and desk stand.

Слика 3.1: AudioCodes C435HD IP Phone. This image displays the complete phone unit, including the handset resting on the cradle, the main base unit with its color display, the numeric keypad, function buttons, and the integrated desk stand. The AudioCodes logo is visible on the phone's body.

3.1 Предња плоча

  • Екран: Color LCD for call information, menus, and Microsoft Teams interface.
  • Функцијски тастери: Context-sensitive buttons located around the display.
  • Навигациони кластер: Up, Down, Left, Right arrows and OK button for menu navigation.
  • Тастатура: Standard 0-9, *, # keys for dialing.
  • Наменска дугмад: Hold, Transfer, Mute, Speaker, Headset, Volume control, and Microsoft Teams button.

3.2 Задња плоча и портови

  • Порт за слушалицу: RJ-9 connector for the handset.
  • Порт за слушалице: RJ-9 or 3.5mm jack for connecting a headset.
  • LAN Port (PoE): RJ-45 port for network connection and Power over Ethernet.
  • PC Port: RJ-45 port for connecting a computer to the phone's network pass-through.
  • Напајање: For connecting an optional AC power adapter if PoE is not used.

4. Подешавање

4.1 Склапање телефона

  1. Attach the Desk Stand: Align the tabs on the desk stand with the slots on the back of the phone base unit and push firmly until it clicks into place.
  2. Повежите слушалицу: Plug one end of the coiled handset cord into the handset and the other end into the handset port on the phone base unit.

4.2 Connecting to the Network and Power

The C435HD supports Power over Ethernet (PoE) or an optional AC power adapter.

  1. For PoE (Recommended): Connect one end of the Ethernet cable to the LAN port on the phone and the other end to a PoE-enabled network switch or router. The phone will power on automatically.
  2. Using AC Power Adapter (Optional): If PoE is not available, connect the AC power adapter (sold separately) to the power port on the phone and plug it into a wall outlet. Then, connect one end of the Ethernet cable to the LAN port on the phone and the other end to your network switch or router.
  3. Connecting a PC (Optional): If desired, connect an Ethernet cable from your computer to the PC port on the phone. This allows your computer to share the phone's network connection.

4.3 Монтажа на зид

The AudioCodes C435HD IP Phone can be wall-mounted. Specific wall mounting kits and instructions are typically provided separately or can be found on the AudioCodes support website. Ensure the mounting surface is secure and use appropriate fasteners.

5. Упутство за употребу

This section covers basic call handling and feature usage.

5.1 Основне функције позива

  • Позивање:
    1. Pick up the handset, press the Speaker button, or press the Headset button.
    2. Позовите жељени број помоћу тастатуре.
    3. Притисните тастер Цалл soft key or wait for the call to connect automatically.
  • Одговарање на позив:
    1. When the phone rings, pick up the handset, press the Одговори soft key, or press the Speaker/Headset button.
  • Завршавање позива:
    1. Hang up the handset, or press the Заврши позив софтверски тастер.

5.2 In-Call Features

  • Искључи звук: Притисните тастер Муте дугме за искључивање микрофона током позива. Притисните поново да бисте укључили звук.
  • Задржите: Притисните тастер Чекај soft key or dedicated button to put a call on hold. Press the Настави soft key to retrieve the call.
  • Трансфер: У току активног позива притисните Трансфер soft key or dedicated button. Dial the number to transfer to, then press the Трансфер поново софтверски тастер.
  • Контрола јачине звука: Користите Волуме buttons to adjust the handset, headset, or speaker volume during a call.

5.3 Интеграција са Microsoft Teams-ом

The C435HD is optimized for Microsoft Teams. The dedicated Teams button provides quick access to your Teams interface, including:

  • Позиви: Access your call history, contacts, and voicemail.
  • Календар: View and join scheduled meetings.
  • Контакти: Manage your personal and corporate contacts.
  • Присуство: View and set your presence status.

Navigate the Teams interface using the display screen and navigation cluster.

6. Одржавање

Proper care ensures the longevity of your AudioCodes IP Phone.

  • Чишћење: Користите меку, суву или благо дamp cloth to clean the phone's surface. Do not use abrasive cleaners, waxes, or solvents.
  • Избегавајте течности: Keep the phone away from water and other liquids. Do not immerse any part of the phone in liquid.
  • температура: Користите телефон у препорученим температурним опсезима. Избегавајте екстремне топлоте или хладноће.
  • Руковање: Handle the phone with care. Avoid dropping or subjecting it to strong impacts.

КСНУМКС. Решавање проблема

Овај одељак се бави уобичајеним проблемима на које можете наићи.

ПроблемМогући узрокРешење
Телефон се не укључује.No power from PoE switch or power adapter not connected.Ensure Ethernet cable is securely connected to a PoE-enabled port, or verify AC power adapter is properly connected and plugged into a working outlet.
Нема тона за бирање.Network connection issue; phone not registered with VoIP service.Check Ethernet cable connection. Verify network status on the phone's display. Contact your IT administrator or service provider to confirm registration status.
Не чујем позиваоца / Позивалац не чује мене.Volume too low; Mute activated; faulty handset/headset.Adjust volume using the volume buttons. Ensure Mute button is not active. Test with speakerphone or another handset/headset if available.
Екран је празан или замрзнут.Software glitch; power issue.Perform a power cycle: Disconnect the power/Ethernet cable, wait 10 seconds, then reconnect. If the issue persists, contact support.

8. Спецификације

Key technical specifications for the AudioCodes C435HD IP Phone.

  • Број модела: TEAMS-C435HD-R
  • Димензије производа (Д к Ш к В): 8 к 9 к 7 инча
  • Тежина артикла: 8.8 фунти (приближно 4 килограма)
  • Боја: Црно
  • Тип телефона: Цордед
  • Материјал: Пластика
  • Извор напајања: Corded Electric (PoE or optional AC adapter)
  • Тип бирача: Једна тастатура
  • Тип система за одговор: Дигитал
  • Компатибилни уређаји: Microsoft Teams, VoIP services, PSTN, ISDN
  • Произвођач: АудиоКоди
  • Прво доступно: 5. децембра 2023. године

9. Гаранција и подршка

For warranty information, please refer to the documentation provided by your reseller or the official AudioCodes website. Warranty terms and conditions may vary by region and vendor.

For technical support, product updates, and additional resources, please visit the official AudioCodes support portal or contact your authorized AudioCodes partner.

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