1. Увод
Thank you for choosing the Tenveo VLoop PTZ Camera VL11H. This camera is designed to provide high-quality video for various applications, including video conferencing, live streaming, and educational settings. Featuring 11x optical zoom, Full HD 1080P resolution at 60 frames per second, and versatile connectivity options, the VL11H ensures clear and dynamic visual communication. This manual provides essential information for setting up, operating, maintaining, and troubleshooting your camera.
2. Садржај пакета
Молимо вас да проверите да ли су све ставке наведене у наставку укључене у ваш пакет:
- Tenveo VLoop PTZ Camera (11x Optical Zoom)
- УСБ кабл
- ИР даљински управљач
- Сталак за монтажу на зид
- ДЦ12В адаптер за напајање
- Упутство за употребу
3. Производ је готовview
The Tenveo VLoop PTZ Camera VL11H is equipped with advanced features for superior video quality and flexible control.
3.1 Кључне карактеристике
- Видео од 1080P 60FPS: Delivers crisp, clear Full HD video at 60 frames per second for smooth motion.
- 11к оптички зум: Allows for detailed close-ups of subjects from a distance without loss of quality.
- 1/2.8-inch CMOS Sensor: High-quality sensor with 2.38 megapixels for excellent image capture.
- Глатко померање панорамирања/нагињања: Horizontal rotation of ±175° and vertical rotation of ±90° for comprehensive room coverage.
- Виде Фиелд оф View: Captures a broad area, ensuring all participants are visible.
3.2 Портови и конекције
The camera offers multiple interfaces for flexible integration into your existing setup:
- ДЦ-12В: Улазна снага.
- РС485 и РС232: Control ports for advanced PTZ control via serial communication.
- УСБ-Ц: Video output for direct connection to computers.
- ДВИ: High-definition video output.
4. Подешавање
Follow these steps to set up your Tenveo VLoop PTZ Camera:
- Монтажа: Choose an appropriate installation method (desktop, monitor, tripod, wall, or ceiling). Use the provided wall mount stand and screws if mounting to a wall or ceiling. Ensure the camera is securely positioned.
- Прикључак за напајање: Connect the DC12V power adapter to the camera's DC-12V port and plug it into a power outlet.
- Видео излаз: Connect the camera to your display or capture device using either the USB-C cable (for direct computer connection) or an HDMI cable.
- Контролна веза (опционо): For advanced control, connect an RS232 or RS485 cable to a compatible control device (e.g., serial joystick).
5. Упутство за употребу
Control your camera's movements and settings using the IR remote control or serial communication.
5.1 ПТЗ контрола
Use the directional buttons on the IR remote control to pan (horizontal), tilt (vertical), and zoom the camera. The camera supports ±175° pan and ±90° tilt rotation.
5.2 Пресетс
The camera supports up to 10 presets via the IR remote control and up to 255 presets via RS232/RS485. Presets allow you to quickly recall specific camera positions and zoom levels.
- Setting a Preset: Position the camera to your desired view, then press the 'PRESET' button followed by a number (1-10) on the remote.
- Позивање пресета: Press the desired number (1-10) on the remote.
5.3 ОСД мени
Access the On-Screen Display (OSD) menu to adjust various camera settings:
- Изложеност: Auto/Manual exposure, backlight compensation.
- Боја: Brightness, contrast, hue, saturation, sharpness, white balance mode.
- слика: Digital noise reduction (2D & 3D NR).
- П/Т/З: Pan/Tilt/Zoom settings.
- Комуникација: Protocol, baud rate, RC address.
- информације: Camera firmware and version details.
- Поврати уобичајено: Ресетујте сва подешавања на фабричке вредности.
- Језик: Изаберите језик менија.
6. Повезивање
The VL11H camera offers flexible video output options:
- УСБ3.0: Connect directly to a computer for video capture. Recommended effective distance is up to 15m (49.21ft).
- ДВИ: Connect to displays, video switchers, or capture cards. Recommended effective distance is up to 30m (98.42ft).
- Истовремени излаз: The camera can output video up to 1080p@60fps via both USB3.0 and HDMI simultaneously.
7. Компатибилност
The Tenveo VLoop PTZ Camera VL11H is designed for broad compatibility with popular video conferencing software and operating systems:
- софтвер: Compatible with Zoom, YouTube, Facebook Messenger, Teams, Facetime, Google Hangout, OBS, Google Meet, and other popular video/meeting software.
- Оперативни системи: Supports Windows 7/8.1/10, Mac 10.10 and above, Linux, and Android.
8. Методе инсталације
The VL11H camera offers versatile installation options to suit various environments:
- Десктоп: Поставите камеру на равну површину.
- Монитор: Mount on top of a monitor using a compatible bracket (not included).
- Статив: Attach to a standard tripod using the 1/4-inch screw hole at the bottom.
- Zidni nosač: Use the provided wall mount stand to secure the camera to a wall.
- Монтажа на плафон: Use the provided wall mount stand to secure the camera to the ceiling.
9. Одржавање
To ensure the longevity and optimal performance of your camera, please follow these maintenance guidelines:
- Чишћење: Use a soft, dry cloth to clean the camera body. For the lens, use a lens cleaning cloth and solution specifically designed for optical lenses.
- Окружење: This product is designed for indoor use only. Avoid exposing the camera to extreme temperatures, humidity, dust, or direct sunlight.
- Руковање: Handle the camera with care. Avoid dropping or subjecting it to strong vibrations.
- аудио: Please note that this camera does not have a built-in microphone. An external microphone is required for audio capture.
КСНУМКС. Решавање проблема
If you encounter any issues with your Tenveo VLoop PTZ Camera VL11H, please refer to the following common solutions or contact customer support.
| Проблем | Могући узрок | Решење |
|---|---|---|
| Нема видео излаза | Loose cable connection, incorrect input selection on display, power issue. | Check all cable connections (USB, HDMI, power). Ensure the display is set to the correct input source. Verify the power adapter is functioning. |
| Camera not responding to remote | Remote batteries low, obstruction, incorrect remote address. | Replace remote batteries. Ensure no obstructions between remote and camera. Check camera's communication settings in OSD menu. |
| Image is blurry/out of focus | Auto-focus issue, dirty lens. | Try manual focus adjustment via OSD menu. Clean the camera lens. |
If the issue persists, please contact Tenveo customer support for further assistance. You can expect a response within 24 hours.
11. Спецификације
| Феатуре | Спецификација |
|---|---|
| Бранд | Тенвео |
| Број модела | VL11H |
| Оптицал Зоом | 11к |
| Резолуција снимања видео записа | 1080п @ 60фпс |
| Технологија фото сензора | CMOS (1/2.8 inch, 2.38 Megapixels) |
| Пан/Тилт ротација | Пан: ±175°, Нагиб: ±90° |
| Focal Length (Wide Side) | 3.9мм |
| Focal Length (Telephoto Side) | 46.8мм |
| Aperture (Wide Side) | ф/2.8 |
| Конфигурација сочива | Zoom, Macro, Wide Angle |
| Технологија повезивања | HDMI, USB, Infrared (IR) |
| Формат видео компресије | Х.264, Х.265, МЈПГ, ИУИ2 |
| Оперативни системи | Windows, MacOS, Android, Linux (requires UVC support) |
| Радна температура | 10°Ц до 50°Ц |
| Димензије (Ш×В×Д) | 171.8 x 192.0 x 171.1 mm (before packing) |
| Нето тежина | 1200г |
12. Гаранција и подршка
Tenveo is committed to providing high-quality products and excellent customer service.
- Политика враћања: 30-day no-reason return policy.
- гаранција: 3-year manufacturer's warranty.
- Подршка: Lifetime maintenance and technical support. For any inquiries, please contact us. We guarantee a response within 24 hours.