RTIW387
User Manual: BT/EE TV Box Pro
Model: RTIW387
Марка: Генерички
Увод
This manual provides comprehensive instructions for setting up, operating, maintaining, and troubleshooting your BT/EE TV Box Pro (Model RTIW387). This device is a 1TB 4K Wireless Freeview TV Box designed to enhance your television viewing experience with recording capabilities and access to popular streaming services.
Шта је у кутији
Please ensure all the following components are present before proceeding with the setup:
- BT/EE TV Box Pro (RTIW387)
- Ремоте Цонтрол
- 2 x AAA батерије (за даљински управљач)
- Повер Адаптер
- ХДМИ кабл

Image: The BT/EE TV Box Pro, a sleek black rectangular device, shown alongside its accompanying remote control. The box features a central illuminated logo and indicator lights. The remote is black with various colored buttons.
Водич за подешавање
1. Connecting Your TV Box
- Повезивање са ТВ-ом: Use the provided HDMI cable to connect the HDMI OUT port on the TV Box Pro to an available HDMI IN port on your television.
- Connect to Aerial: Connect your TV aerial cable to the ANT IN port on the TV Box Pro. If your TV also has an aerial input, you can use an aerial loop-through cable (not supplied) to connect the ANT OUT on the TV Box Pro to your TV's aerial input.
- Повежите се са напајањем: Plug the power adapter into the DC IN port on the TV Box Pro, then plug the adapter into a wall socket.
- Мрежна веза (опционо, али препоручено): For the best experience with streaming services and software updates, connect an Ethernet cable from your broadband router to the ETHERNET port on the TV Box Pro. Alternatively, you can connect wirelessly during the initial setup.

Слика: Крупни план view of the rear panel of the BT/EE TV Box Pro, highlighting the various input and output ports for power, HDMI, aerial, and Ethernet connections.
2. Чаробњак за почетно подешавање
Once powered on, your TV Box Pro will guide you through the initial setup process on your TV screen:
- Избор језика: Одаберите жељени језик.
- Подешавање мреже: Select your Wi-Fi network and enter the password, or confirm your wired connection.
- Скенирање канала: The box will automatically scan for available Freeview channels. This may take a few minutes.
- Повезивање налога: Follow on-screen prompts to link your BT/EE account if required for premium features or subscriptions.
3. Подешавање даљинског управљача
Insert the 2 AAA batteries into the remote control, ensuring correct polarity. The remote should automatically pair with your TV Box Pro. If not, follow the on-screen instructions or refer to the troubleshooting section.
Operating Your TV Box Pro
Основна навигација
- Користите дугмад за смер (up, down, left, right) and OK button on the remote to navigate menus and select options.
- Притисните тастер Дугме Почетак/Мени to access the main menu, where you can find Live TV, Recordings, Apps, and Settings.
- Користите Канал горе/доле дугмад за промену канала.
- Притисните тастер Дугме Водич to open the Electronic Programme Guide (EPG).
Програми за снимање
- Record Live TV: Док гледате програм, притисните дугме Дугме за снимање (usually a red circle) on the remote.
- Record from EPG: Navigate to the desired program in the EPG, select it, and choose the 'Record' option. You can often set a 'Series Link' to record all episodes of a show.
- All recordings are stored on the internal 1TB hard drive and can be accessed via the 'Recordings' section in the main menu.
Апликације за стримовање
Your TV Box Pro supports popular streaming services such as Netflix and Amazon Prime Video. Access these applications from the 'Apps' section of the main menu. You will need active subscriptions and internet connectivity to use these services.
4К Резолуција
The TV Box Pro supports 4K resolution output. To enjoy 4K content, ensure your television is 4K compatible, and you are watching content broadcast or streamed in 4K. Check your TV Box Pro's display settings to ensure 4K resolution is selected if available.
Одржавање
Чишћење
To clean your TV Box Pro, disconnect it from the power supply. Use a soft, dry, lint-free cloth to wipe the exterior. Do not use liquid cleaners, aerosols, or abrasive materials, as these can damage the device.
Ажурирања софтвера
Your TV Box Pro is designed to receive automatic software updates when connected to the internet. These updates provide new features, performance improvements, and bug fixes. Ensure your box is connected to the internet and powered on (or in standby mode) regularly to receive these updates.
Управљање складиштем
The 1TB internal storage allows for extensive recording. To manage your recordings and free up space, navigate to the 'Recordings' section and delete unwanted programs. The box may also automatically delete the oldest recordings if space runs low, depending on your settings.
Решавање проблема
| Проблем | Могући узрок | Решење |
|---|---|---|
| Но Повер | Power cable loose; wall socket off. | Check power connections. Try a different wall socket. |
| Нема слике/звука | HDMI cable loose; incorrect TV input selected. | Уверите се да је HDMI кабл добро повезан. Изаберите одговарајући HDMI улаз на вашем телевизору. |
| No Freeview Канали | Aerial cable loose; poor signal; channel scan not performed. | Check aerial connection. Perform a channel rescan in settings. Check aerial signal strength. |
| Проблеми са мрежном везом | Wi-Fi password incorrect; router issues; Ethernet cable loose. | Re-enter Wi-Fi password. Restart your router. Check Ethernet cable. |
| Даљински управљач не реагује | Batteries low/dead; line of sight blocked; remote not paired. | Replace batteries. Ensure no obstructions. Re-pair remote if necessary (refer to on-screen instructions). |
| Recording Problems | Insufficient storage; signal loss during recording; conflicting recordings. | Delete old recordings to free space. Check aerial connection. Resolve recording conflicts in the EPG. |
Спецификације
| Феатуре | Детаљ |
|---|---|
| Назив модела | RTIW387 |
| Бранд | Генериц |
| Капацитет складиштења | 1024 GB (1 TB) |
| Резолуција | 4K |
| Технологија повезивања | Ви-Фи, Етхернет |
| Подржане Интернет услуге | Netflix, Amazon Prime Video |
| Тип контролера | Remote Control (App Control also listed in specs) |
| Компатибилни уређаји | Television, Personal Computer, Tablet, Laptop, Smartphone |
| Батерије су потребне | 2 ААА (укључено) |
| Димензије пакета | 45 к 25 к 6 цм |
| Тежина | 1.5 кг |
Гаранција и подршка
For information regarding your product's warranty, please refer to the documentation provided at the time of purchase or contact your retailer. Warranty terms and conditions may vary.
For technical support or further assistance, please contact the customer support service of your retailer or the product manufacturer. Keep your purchase receipt and product model number (RTIW387) ready when seeking support.
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