Trust DOORCAM-4000 Wireless Outdoor Video Doorbell

Увод

This manual provides detailed instructions for the installation, operation, and maintenance of your Trust DOORCAM-4000 Wireless Outdoor Video Doorbell. This device features a 2K HD 3MP camera, two-way audio communication, person detection, night vision, and can be controlled via the free Trust WiFi application. It includes a wireless chime for indoor alerts.

Садржај пакета

Молимо вас да проверите да ли су све ставке присутне у пакету:

• Видео камера за звоно
• Wireless Chime Unit
• Mounting Materials (screws, wall plugs)
• УСБ-Ц кабл за пуњење
• Упутство за употребу

Кључне карактеристике

• 2K HD 3MP Camera: Provides clear video recording and live view.
• 2.4GHz WiFi повезивање: Ensures stable connection to your home network.
• Двосмерни аудио: Communicate with visitors directly through the app.
• Откривање особе: Advanced motion detection to minimize false alerts.
• ИП65 водоотпорна оцена: Дизајниран за употребу на отвореном у различитим временским условима.
• Ноћни вид: Јасна видљивост чак и у условима слабог осветљења.
• Контрола апликације: Manage settings, view live feed, and receive notifications via the Trust WiFi app.
• Локално складиште: Supports Micro SD card up to 256GB for secure video storage (card not included).
• Флексибилне опције напајања: Can be powered wirelessly via battery or wired (8-24V).
• Wireless Chime Included: Hear doorbell rings inside your home.

The Trust Video Doorbell features 2K HD 3MP video, night vision, motion detection, and IP65 splash resistance for reliable outdoor performance.

Сетуп

Follow these steps to set up your Trust DOORCAM-4000 Video Doorbell and connect it to the Trust WiFi app.

App Installation and Device Pairing

1. Step 1: Download the Trust WiFi App.
   Тражи "Trust WiFi" in your smartphone's app store (iOS or Android) and install the application.
2. Step 2: Open the Trust WiFi App.
   Launch the Trust WiFi application on your smartphone.
   

   The Trust WiFi app allows full control and monitoring of your doorbell.
3. Step 3: Add Device.
   In the app, select "Add Device" or tap the "+" icon. Ensure Bluetooth is enabled on your smartphone.
4. Step 4: Select Doorbell Camera.
   From the list of device categories, navigate to "Doorbell Camera" and select your doorbell model (DOORCAM-3000/4000).
5. Step 5: Reset Device.
   Follow the on-screen instructions to activate the doorbell camera by holding down the ON/OFF button for 5 seconds. Ensure the LED indicator is flashing red and a tone is heard. If the LED is not flashing red or no tone is heard, press the reset button for 5 seconds. Then select "Next step" in the app.
6. Step 6: Connect to 2.4GHz WiFi.
   Select your 2.4 GHz WiFi network and enter the password. Важно: The camera only operates on a 2.4 GHz WiFi network. Click "Next".
7. Step 7: Confirm WiFi Credentials.
   Review your WiFi details and click "Confirm and Proceed".
8. Step 8: Scan QR Code.
   Scan the QR code displayed on your smartphone screen with the doorbell camera. Hold the camera at a distance of 15 to 20 cm from the QR code. The camera will emit a confirmation signal. Select "I Heard a Prompt" in the app.
9. Step 9 (Optional): Name Your Camera.
   You can assign a custom name to your doorbell camera. Press "Done" to confirm.
10. Step 10: Installation Complete.
    The device will now be added to your app. Once the installation is complete, you can access the live feed and settings.

Физичка инсталација

The doorbell offers flexible installation options, either wireless (battery-powered) or wired (8-24V).

The doorbell can be installed wirelessly or wired, offering flexible placement options.

• Бежична инсталација: Use the provided mounting materials to secure the doorbell to your desired outdoor location. Ensure the battery is charged via the USB-C cable before installation.
• Жична инсталација: Connect the doorbell to existing 8-24V doorbell wiring. Consult a qualified electrician if you are unsure about wiring procedures.

Видео водич за инсталацију

Упутство за употребу

Once installed and connected, operate your video doorbell using the Trust WiFi app.

• Уживо View: Отворите апликацију за view a live feed from your doorbell camera at any time.
• Двосмерна комуникација: When a visitor presses the doorbell or motion is detected, you will receive a notification. Tap the notification to answer and speak with the visitor using the built-in microphone and speaker.
• Снимање: The camera can optionally record in 3MP (2K) HD when the doorbell is pressed or motion is detected. Recordings are saved to a Micro SD card (if installed).
• Ноћни вид: The doorbell automatically switches to night vision mode in low-light conditions, providing clear images.
• Chime Operation: The included wireless chime will sound when the doorbell button is pressed, alerting you inside your home.

Monitor your entrance 24/7 with motion detection and night vision capabilities.

Engage in two-way audio communication with visitors directly from your smartphone.

Одржавање

• Чишћење: Wipe the camera lens and doorbell surface with a soft, damp тканина. Избегавајте абразивна средства за чишћење.
• Пуњење батерије: If using wireless installation, monitor the battery level via the app. Recharge the doorbell using the provided USB-C cable when necessary.
• Ажурирања фирмвера: Regularly check the Trust WiFi app for available firmware updates to ensure optimal performance and security.
• Мицро СД картица: If using local storage, periodically check the Micro SD card for storage capacity and data integrity. Format the card through the app if needed.

Easily recharge your doorbell using the included USB-C cable.

Решавање проблема

• Doorbell not connecting to WiFi: Ensure your WiFi network is 2.4 GHz. Check your WiFi password. Move the doorbell closer to your router.
• Нема обавештења: Check app notification settings on your smartphone and within the Trust WiFi app. Ensure the doorbell has a stable internet connection.
• Лош квалитет видеа: Ensure the camera lens is clean. Check your WiFi signal strength.
• Motion detection issues: Adjust motion detection sensitivity in the app. Ensure the detection area is clear of obstructions.
• Звоно не звони: Ensure the wireless chime is powered on and paired with the doorbell. Check its proximity to the doorbell.
• Батерија се брзо празни: Reduce motion detection sensitivity or frequency of recordings. Ensure the doorbell is not in an area with constant activity.

Спецификације

Гаранција и подршка

The Trust DOORCAM-4000 Video Doorbell comes with a 2 година гаранције од датума куповине. Ова гаранција покрива производне недостатке и кварове при нормалној употреби.

For technical support, troubleshooting assistance, or warranty claims, please visit the official Trust webсајт или контактирајте њихову корисничку службу. Сачувајте доказ о куповини ради потврде гаранције.