Кориснички водич за Амазон Ецхо Будс

If your right Echo Bud is not working, please try the following troubleshooting steps based on the user guide:

• Проверите батерију: Place the earbuds in the charging case and check the Earbud battery LEDs. A red light indicates the battery is low. Ensure the charging pads on the earbud and the pins in the case are clean and making contact.
• Верификујте пласман: Ensure the earbud is correctly oriented with the smile logo right-side up. The Echo Buds use an ИР сензор to detect when they are in your ear; if the sensor is dirty or covered by an incorrectly installed wing tip, the earbud may not activate.
• Check Alexa App Settings: Open the Alexa app and ensure the earbud is not muted. Note that if you remove one earbud from your ear, access to Alexa is disabled for that specific earbud.
• Restart Pairing: Place both buds in the case, leave the case open, and hold the button on the back for 3 seconds until the LED pulses blue to re-enter pairing mode.

For further assistance, Amazon recommends going to Помоћ и повратне информације within the Alexa app or visiting ввв.амазон.цом/девицесуппорт.

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