Polycom VVX 250 IP стони телефон - упутство за употребу

Производ је завршенview

The Polycom VVX 250 is a four-line, basic IP desk phone featuring a color display, designed for clear and efficient communication.

Кључне карактеристике:

• Make more natural and life-like calls with Polycom HD Voice
• 2.8” color display: an engaging experience offering visual information at a glance
• Two Gigabit Ethernet ports offer cost savings and performance benefits
• USB port enables users to move data around more quickly
• Integrates with more than 60 industry leading call control platforms

Фронт view of the Polycom VVX 250 IP Desk Phone, showcasing its handset, keypad, and color display.

Водич за подешавање

Follow these steps to set up your Polycom VVX 250 IP Desk Phone.

Садржај пакета:

• Polycom VVX 250 IP Desk Phone unit
• Слушалица и спирални кабл
• Етхернет кабл
• Стони сто
• (Note: Power adapter may be sold separately depending on model/region.)

Физичке везе:

1. Повежите слушалицу: Укључите један крај спиралног кабла у слушалицу, а други крај у прикључак за слушалицу на телефонској бази.
2. Повежите се на мрежу: Connect an Ethernet cable from your network switch or router to the LAN port (marked with a network icon) on the back of the phone.
3. Прикључите напајање: If not using Power over Ethernet (PoE), connect the power adapter (if included) to the power port on the back of the phone and plug it into a power outlet.
4. Повезивање са рачунаром (опционо): If you wish to connect a computer through the phone, connect an Ethernet cable from your computer to the PC port (marked with a computer icon) on the back of the phone.
5. Повежите слушалице (опционо): Plug your compatible headset into the headset port (marked with a headset icon) on the back of the phone.

Цлосе-уп view of the back of the Polycom VVX 250 IP Desk Phone, showing the Ethernet (LAN and PC), power, and headset ports.

Почетно покретање:

Once connected, the phone will power on and begin its boot-up sequence. This may take a few minutes. The display will show the Polycom logo and then proceed to load its firmware and configuration.

If your network supports automatic provisioning, the phone will automatically configure itself. Otherwise, you may need to manually enter network settings or contact your VoIP service provider for assistance.

Упутство за употребу

Позивање:

1. Pick up the handset, press the Speakerphone button, or press a line key.
2. Позовите жељени број помоћу тастатуре.
3. Press the Dial soft key or wait for the call to connect automatically.

Одговарање на позив:

When the phone rings, pick up the handset, press the Speakerphone button, or press the flashing line key.

Using the Display and Menu:

The 2.8-inch color display provides access to various phone functions and settings.

• Користите Навигациони кластер (up, down, left, right arrows, and Select button) to browse through menus and options.
• Притисните тастер Хоме button to return to the main menu or idle screen.
• Мекани тастери: The buttons directly below the display change their function based on the current screen or activity.

Уобичајене функције:

• Задржите: Press the Hold button during an active call to place it on hold. Press again to resume.
• Трансфер: During an active call, press the Transfer button, dial the new number, and then press Transfer again to complete.
• Искључи звук: Притисните дугме за искључивање звука да бисте искључили микрофон током позива. Притисните поново да бисте укључили звук.
• спикерфон: Press the Speakerphone button to toggle speakerphone mode on or off.
• слушалице: Press the Headset button to switch audio to a connected headset.
• Контрола јачине звука: Користите + и - buttons below the keypad to adjust handset, headset, or speakerphone volume.

A person is shown using the Polycom VVX 250 IP Desk Phone at a desk, demonstrating its use in a typical office environment.

Приступ менијима:

На екрану у пасивном режиму рада притисните Хоме button to access the main menu. Options typically include:

• Нови позив
• Messages (Voicemail)
• Directories (Contact lists)
• ДНД (Не узнемиравај)
• Settings (Phone configuration)
• Applications (if configured)

An official video demonstrating the key features of the Polycom VVX 250, including HD audio, 2.8-inch color LCD screen, and 4 line keys.

Одржавање

To ensure optimal performance and longevity of your Polycom VVX 250 IP Desk Phone, follow these maintenance guidelines:

• Чишћење: Use a soft, dry, lint-free cloth to clean the phone's surface and display. Avoid abrasive cleaners, solvents, or aerosol sprays.
• Уклањање прашине: Regularly dust the keypad and speaker grilles to prevent accumulation that could affect performance.
• Управљање кабловима: Ensure all cables are securely connected and not under strain. Avoid sharp bends or kinks in the cords.
• Услови животне средине: Operate the phone within recommended temperature and humidity ranges. Avoid direct sunlight, excessive heat, or moisture.
• Ажурирања софтвера: Periodically check with your service provider for available firmware updates to ensure your phone has the latest features and security enhancements.

Решавање проблема

This section provides solutions to common issues you might encounter with your Polycom VVX 250 IP Desk Phone.

Нема тона за бирање/Не могу се упућивати позиви:

• Проверите мрежну везу: Ensure the Ethernet cable is securely plugged into both the phone's LAN port and the network jack/router.
• Циклус напајања: Unplug the phone's power adapter (or Ethernet cable if using PoE), wait 10 seconds, then plug it back in.
• Verify Network Status: Check if other devices on your network are functioning correctly.
• Contact Service Provider: If the issue persists, your VoIP service may be down or require re-provisioning.

Лош квалитет звука:

• Подесите јачину звука: Use the volume buttons on the phone to increase or decrease the call volume.
• Check Handset/Headset Connection: Ensure the handset or headset cord is securely connected.
• Загушење мреже: High network traffic can affect call quality. Try reducing network usage or contact your IT administrator.
• ХД глас: Ensure both parties are using HD Voice compatible devices and network for optimal clarity.

Дисплеј не ради:

• Проверите снагу: Ensure the phone is receiving power.
• Циклус напајања: Извршите циклус напајања као што је горе описано.
• Подешавања осветљености: Navigate to Settings > Basic > Display > Backlight Intensity to adjust brightness.

Phone Not Registering:

• Мрежна повезаност: Confirm the phone has an active network connection.
• Конфигурација: Verify that the phone's configuration settings (SIP server, user credentials) are correct. This usually requires IT or service provider assistance.
• Фирмвер: Outdated firmware can sometimes cause registration issues.

Спецификације

Шта је у кутији

The standard package for the Polycom VVX 250 IP Desk Phone typically includes:

• Polycom VVX 250 IP Desk Phone Unit
• Слушалица
• Кабл слушалице
• Мрежни кабл (Етернет)
• Деск Станд
• Водич за брзи почетак

Note: Power adapter may be sold separately depending on the specific product variant or region.

Гаранција и подршка

Информације о гаранцији:

Poly products typically come with a limited hardware warranty. Please refer to the warranty card included with your product or visit the official Poly website for detailed warranty terms and conditions specific to the VVX 250 model. Retain your proof of purchase for warranty claims.

техничка подршка:

For technical assistance, troubleshooting, or further inquiries, please contact Poly customer support.

• Подршка на мрежи: Visit the Poly support webсајт за често постављана питања, чланке базе знања и преузимање софтвера.
• Телефонска подршка: Contact your regional Poly support hotline.
• Давалац услуга: If your phone was provided by a VoIP service provider, they may be your primary point of contact for support and configuration.

Always provide your product model (VVX 250) and serial number when contacting support for faster service.