Igloohome Manuals & User Guides

иглоохоме is a smart access company founded in July 2015 by Anthony Chow and Kelvin Ho. The company specializes in smart locks, lockboxes, and padlocks designed for homeowners, rental hosts, and enterprise facilities. igloohome products are distinctive for their ability to work offline using proprietary algoPIN™ technology, which allows property managers to generate time-sensitive access codes remotely without requiring a permanent internet connection at the lock itself. This makes them particularly popular for Airbnb hosts and properties in remote locations.

The brand has expanded to include an enterprise-focused vertical known as iglooworks, catering to large-scale access management needs. igloohome’s ecosystem is supported by a mobile app that facilitates Bluetooth unlocking, activity logs, and seamless integration with platforms like Airbnb.

• How do I unlock my igloohome lock if the battery is dead?

  Most igloohome locks feature an emergency jumpstart point. Depending on the model, you can use a 9V battery or a USB-C power bank connected to the external contact points to power the lock sufficiently to enter your PIN.

• Do igloohome locks require Wi-Fi to work?

  No, igloohome locks are designed to work offline. They use algoPIN technology to synchronize access codes without an internet connection at the door. An optional Wi-Fi Bridge is available for real-time features.

• How do I generate PIN codes for guests?

  You can generate PIN codes through the igloohome mobile app. You can create one-time, duration-based, or permanent PINs and share them with guests via messaging apps.

• Коју врсту батерија треба да користим?

  It is recommended to use high-quality alkaline batteries (Panasonic, Energizer, or Duracell) or Lithium batteries where specified (such as CR2). Do not use rechargeable or heavy-duty batteries as they may affect performance.

• How do I sync my lock with Airbnb?

  You can connect your igloohome account to Airbnb via the app settings. Once connected, PIN codes are automatically generated and emailed to guests for their booking duration.